Terms and Conditions

Westie walking in the forest

MY DOG - Review and Win Promotion


Mars Australia Pty Ltd trading as Mars Petcare Australia (ABN 48 008 454 313) of Petcare Place, Wodonga VIC 3690.

Entry Periods

Entry Period 1: 12.01am (AEST) on 11/05/2022 to 11.59pm (AEST) on 08/06/2022.
Entry Period 2: 12.01am (AEST) on 06/07/2022 to 11.59pm (AEST) on 03/08/2022.
Entry Period 3: 12.01am (AEST) on 07/09/2022 to 11.59pm (AEDT) on 05/10/2022.
Entry Period 4: 12.01am (AEDT) on .02/11/2022 to 11.59pm (AEDT) on 30/11/2022.

Who can enter?

Only Australian residents who are aged 18 or over.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

  • (a) the Promoter; and
  • (b) the agencies, companies or participating premises associated with this competition.



Qualifying Review

Leave your four-legged best friend’s honest review on selected MY DOG® product/s as follows:

  • MY DOG® With Delicate Chicken Fillets in Gravy 100g Tray;
  • MY DOG® With Gourmet Beef and Cheese Select Toppings 100g Tray;
  • MY DOG® With Succulent Beef Fillets in Gravy 100g Tray;
  • MY DOG® With Juicy Lamb & Garden Vegetables Select Toppings 100g Tray;
  • MY DOG® Dry Dog Food Gourmet Beef & Vegetables 1.5kg Bag;
  • MY DOG® With Gourmet Beef & Heart Liver Classic Loaf 100g Tray;
  • MY DOG® With Juicy Lamb Classic Loaf 100g Tray;
  • MY DOG® Adult 7+ With Tender Turkey, Rice & Vegetable Medley 100g Tray;
  • MY DOG® Puppy Chicken Mince with Rice & Carrots 400g Can;
  • MY DOG® Puppy Chicken Mince with Rice, Carrots & Spinach 100g Tray;
  • MY DOG® Dry Dog Food Tender Chicken & Vegetables 1.5kg Bag;
  • MY DOG® With Tender Chicken & Cheese Select Toppings 100g Tray;
  • MY DOG® With Tender Chicken Classic Loaf 100g Tray; and
  • MY DOG® With Gourmet Beef Classic Loaf 100g Tray.

A Qualifying Review must be an honest review/statement. It must not contain any false/misleading or unsubstantiated claims about any MYDOG® product.

Entry instructions

To enter, you must, during the Competition Period visit the Website, click the link to locate the entry page and fill out and submit the online entry form, including by making a Qualifying Review, providing your email, phone number, first and last name and opt in to receive future marketing from MY DOG® and all other requested information.
Entries must not appear to promote any goods or services other than those of the Promoter.

The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.

How many winners will there be and how will they be chosen?

There will be 40 winners determined in respect of this competition – 10 per Entry Period.
Each draw will be held at 12pm (AEDT/AEST, as relevant) at the Promoter's office, 727 Collins Street, Melbourne VIC 3008 as follows:

Entry Period

Draw date

No of drawn winners













The first 10 valid entries drawn randomly in each draw from the entries received in each Entry Period during the Competition Period will win a prize.
The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

What can I win?

There are 40 prizes available – 10 per Entry Period, as follows:
Entry Period 1 & Entry Period 3:
Each prize is a $500 Providoor e-Gift voucher.
Providoor prizes are only available within the Melbourne, Sydney and Brisbane Providoor delivery zones and vouchers can only be redeemed at restaurants, bars or stores listed on www.providoor.com.au that appear under your specific locale.
If you win and do not reside within the Melbourne, Sydney or Brisbane Providoor delivery zones, you receive an alternative prize of a $500 Visa e-Gift voucher.
Entry Period 2 & Entry Period 4:
Each prize is a $500 Visa e-Gift voucher.
Prizes will be sent to each winner's nominated email address as specified in their online entry form within 28 days of verification.

Total prize pool

The total prize pool is $20,000.

How many times can I enter?

You can enter multiple times by reviewing multiple MY DOG® products.  Each entry must be submitted separately in accordance with these Terms and Conditions.
For the avoidance of doubt, you may submit multiple reviews on the same MY DOG® product, however only our first review will count as an entry into this competition.

How and when will the winner/s be informed?

Winners will be notified by phone and in writing by email within two business days of determination and will have their name and state/territory of residence published on the Website following the draw for that Entry Period (as relevant) on 17/06/2022, 12/08/2022, 14/10/2022 and 9/12/2022 for a period of 28 days.

Unclaimed prize/s

Prize claim date: 5pm (AEDT) on 07/03/2023.

Unclaimed prize determination: 12pm (AEDT) on 08/03/2023 the same location as the original draw.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the unclaimed prize/s.

Any winners will be informed by phone and in writing by email within two business days of determination and will have their name and state/territory of residence published on the Website on 10/03/2023 for a period of 28 days.

If any prize remains un-won at the end of this competition, or if a prize winner cannot be found, that information will be published on the Website on 06/04/2023.

Collection and use of your personal information

The Promoter collects your personal information via your entry form when you submit an entry to the competition.

If requested by the Promoter, entrants and winners, must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation.  You consent to the Promoter using your name and image in any promotional material or advertising activity, including on the Promoter’s websites, social media platforms and in trade publications.

If you have marked the "opt-in" box on the entry form, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging and you consent to receive email or SMS messages from the Promoter.

The Promoter collects personal information (PI) in order to conduct the competition and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at www.mars.com/global/policies/privacy/pp-australia-en. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter may disclose personal information to entities outside of Australia, see the Promoter’s Privacy Policy for details. For the removal of doubt, the Promoter will only use PI as set out above and in accordance with its Privacy Policy, the Promoter will not sell PI to third parties.

Permit numbers

Authorised under:
ACT Permit No. TP22/00738
SA Licence No. T22/567
NSW Authority No: TP/00440

  1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.


  1. Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. You will receive a return message confirming your entry. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.
  2. Every entry, including any statement/review, must be your original work and not copied.
  3. The Promoter may copy and amend your entry and may use (or allow others to use) your entry and any rights in relation to your entry, to publicise this competition or for any other purpose. These rights are perpetual, royalty free, world-wide, irrevocable and transferable. For example, the Promoter may publish all or any part of your entry or any amended version of it. The Promoter may also decide not to publish an entry, to cease publication of an entry, or to publish an edited entry.
  4. You warrant that your entry does not breach any third party rights (for example, intellectual property rights) and its use by the Promoter or any other person will not breach such rights nor otherwise breach any law (for example, it is not defamatory, in contempt of court or in breach of any privacy law). Your entry must not be obscene, offensive, malicious, discriminatory, indecent or (in the Promoter's opinion) otherwise objectionable or inappropriate (for example it must not include nudity or language the Promoter deems offensive).
  5. You must ensure your entry does not contain any virus, malware or other malicious or inappropriate computer code or material.


  1. Prizes and all elements of prizes must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.
  2. The terms and conditions of the Visa e-Gift voucher prize can be found at www.corporatecardstore.com.au/deal/default/only-1-visa-gift-card-7.
  3. Redemption of the Providoor prize is subject to the terms and conditions associated with the prize, available at www.providoor.com.au/promo/terms-and-conditions, as amended from time to time.
  4. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.


  1. If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
  2. You must not:
    • (a) tamper with the entry process;
    • (b) engage in any conduct that may jeopardise the fair and proper conduct of the competition;
    • (c) act in a disruptive, annoying, threatening, abusive or harassing manner;
    • (d) do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
    • (e) breach any law; or
    • (f) behave in a way that is otherwise inappropriate.
  3. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
  4. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.
  5. Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
  6. By entering, you request that your full address not be published.
  7. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.
  8. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.


  1. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
  2. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
  3. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.
  4. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

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